My survey hypothesis is that if Nordstrom would offer more
exclusive events to for Nordstrom card holders then they would increase loyalty
in customers and profit. They survey will be asked to 50 customers shopping in
Nordstrom half will already be Nordstrom card carriers and half will be non
Nordstrom card holders. They will be asked how often they shop at Nordstrom which
will give us an idea of if we offered exclusive perks are there loyal customers
to even be interested in it. We then will ask the customers about what kind of
perks would influence to use their Nordstrom card or open one. Also what their
favorite event at Nordstrom is and how often do they attend Nordstrom events.
This will give us an idea of what kinds of things will influence them to shop
more at Nordstrom and if having an early access to their favorite event would
influence them. Then we will ask if they are comfortable to be called by an
employee to come in for these events so that way we will be able to keep them
updated on whats going on. The survey
will be taking place on Sunday, June3.
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